General Manager: Home Pricing - MTN

The General Manager - Home Pricing Lead will be responsible for shaping and executing the commercial and financial strategy for the home business across the Group & Opcos. The incumbent will develop and maintain robust pricing strategies, financial models, and business cases across home services, including FTTH, FWA and bundled services to drive profitable growth, market competitiveness, and sustainable unit economics

The role will be responsible for owing financial models, developing innovative and differentiated pricing strategies to accelerate the growth and success of the home business, ensuring it stands out in a competitive market. They will lead the cost and revenue analysis in collaboration with cross-functional teams to track key economic drivers, optimize unit economics, and improve profitability ensuring strategic alignment between product pricing, operational costs, and long-term business objectives.

Additionally, the role will oversee business intelligence and reporting frameworks that deliver timely insights and home performance dashboards to senior leadership, enabling data-driven decisions and continuous performance improvement across the Group and Opcos.

Job Responsibilities

The General Manager – Home Pricing Lead will be responsible for the following:

Strategic Leadership and Development

• Drive the strategic direction for home pricing, financial modelling, and business intelligence initiatives, ensuring alignment with the Group's vision and market dynamics 
• Lead cross-functional teams to implement financial strategies, fostering collaboration between marketing, sales, technology, and other departments to and maximize profitability
• Monitor and analyse market trends to inform strategic decisions, ensuring the home business remains competitive and responsive to changing customer needs
• Assist MTN Group Home Leadership in the development of long-term growth plans, identifying new market opportunities and designing broadband solutions catering to evolving customer needs

Financial Modelling & Business Case Development

• Build and own end-to-end financial models from ground up, covering unit economics, DCFs, payback, and scenario simulations across FTTH, FWA, and satellite propositions
• Lead the development of business cases for new home market entries, product launches, and infrastructure investments
• Collaborate with cross-functional teams to monitor unit economics, customer acquisition costs (CAC), payback periods, and long-term value (LTV) to ensure commercial viability

Pricing Strategy & Revenue Optimization

• Design and implement innovative pricing strategies that enhance market competitiveness and drive revenue growth for home services
• Guide Opco teams in tailoring offers based on market realities while protecting margins and brand positioning
• Recommend pricing and cost adjustments based on financial performance, competitive, market dynamics and strategic priorities to maintain market relevance
• Business Intelligence & Performance Reporting
• Translate complex financial and performance data into actionable insights that inform pricing strategy, portfolio optimization, and revenue growth opportunities across home product lines
• Build and manage the Home BI and reporting ecosystem to track key commercial, operational, and financial KPIs including gross adds, churn, ARPU, CAC, CLV, and payback
• Enable data democratization and consistent performance tracking to drive actional insights by implementing group-wide reporting frameworks, dashboards, and governance protocols

Opco Support & Operational Enablement

• Serve as a strategic partner to Opco Home teams by providing toolkits, financial models, pricing templates, and performance diagnostics
• Conduct regular performance reviews with Opco counterparts to monitor execution and recommend course corrections
• Facilitate knowledge transfer, best practice sharing, and local capability building in financial planning and analytics across Opcos

Commercial Sustainability & Optimization

• Continuously evaluate the health and scalability of the home business model using insights from BI and market feedback, identifying levers for margin improvement and cost efficiency
• Propose and lead initiatives to improve margins, enhance customer lifetime value, and optimize spend, and increase profitability across Home Business value chain
• Spearhead risk analysis & anticipation to business case assumptions through continuous feedback loops and implement proactive strategies to ensure long-term profitability and scalability

Team Leadership & Stakeholder Alignment

• Serve as a key advisor to the Group Leadership on Home financial performance, pricing strategy, and economic trade-offs
• Embrace a startup mindset to architect the home finance, BI, and reporting function from scratch
• Inspire a culture of innovation, agility, and commercial ownership within the Pricing and BI team
• Work closely with OpCos to localize strategies while maintaining group-level alignment 
• Collaboration (Formal and Informal Relationships)

Formal Relationships:

• Group Home Commercial, Technology and Network, Regulatory & Compliance Teams & respective functional leads
• Opco Home Commercial, Finance and BI/Reporting teams and respective functional leads

Informal Relationships:

• Vendor/OEM Finance SPOCs, BI Tool Providers (As applicable)

Qualifications

Education:

• Bachelor’s degree in finance, Engineering, Economics, or a related field
• Master’s degree (MBA) or similar postgraduate qualifications is highly desirable

Experience:

• At least 12 years of experience in Finance, Pricing, Financial Planning & Analysis or Business Intelligence with at least 4-5 years of leadership experience within telecom, technology, or digital services industry
• Proven hands-on experience in financial modelling, data analytics (Excel, SQL, Power BI), driving actionable insights and strategic planning
• Demonstrate proficiency in Excel-based modelling (e.g., CLV models, payback analysis, commercial business cases)
• In-depth knowledge and experience in developing financial frameworks and business cases in the Home/Fixed Broadband segment
• Track record in working in greenfield or transformation environments, with ability to build and scale from scratch
• A strong exposure to African or emerging markets, with an understanding of consumer behaviour, market challenges, and localization needs
• Experience working in cross-functional, matrixed environments, influencing senior stakeholders, and mobilizing execution across diverse teams

Core Competencies:

• Financial Modelling & Unit Economics
• Home Pricing & Revenue Optimization
• Financial Forecasting & Scenario Simulation
• Cost Structure & Margin Analysis