Telephonist / Receptionist at Sappi

Sappi Ngodwana Mill requires a TELEPHONIST / RECEPTIONIST to provide a high quality, effective and efficient access control, reception, telephonic and mailing service to the Ngodwana mill employees and to support the administration functions of the HR department.

This role reports into the HR Consultant Administration

The main responsibilities of this job are:

• Provide a high level of reception support services at all times to Sappi employees and customers/visitors
• Receive and initiate calls promptly and efficiently

• Conduct necessary system test on the PABX and advise Helpdesk of any system or operating faults
• Alert Risk Manager and or security with respect to bomb warnings and fire or other major incidents affecting Ngodwana mill
• Reception area is maintained in a presentable and respectable condition
• Receiving of incoming mail, deliveries, parcels etc, and arranging dispatch to appropriate receiver and distribute internal mail on daily basis
• Maintain the franking machine
• Assist with clerical duties
• Maintain the notice Boards, at Main Admin and Security
• Perform BBS observations monthly
• Maintain portable electrical equipment and list in reception area
• Apply cleaning and organising practices in area of responsibility
• Assist with HR Administration duties
• Maintain the Access Control system for the Administration Building
• Identify, communicate and mitigate any identified risks

The ideal candidate should have:

• Grade 12/Matric or equivalent NQF4 qualification
• 3 Years minimum Reception and Telephonic experience
• SAP knowledge will be an advantage