Shorza IT / Telecom Jobs in Gauteng
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Are you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton! If you love helping people and thrive in a fast-paced environment, this is the perfect role for you!
What You’ll Do :
- Be the Hero of Support: Guide users through our platform like a pro, following easy-to-use guides and troubleshooting any issues that arise.
- Launch New Clients: Get hands-on by customizing email branding, documents, and tax defaults for our exciting new clients!
- Team Up for Success: Collaborate with our UK clients to deliver outstanding service and ensure every client feels valued.
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What We’re Looking For :
- Basic Tech Savvy: You don’t need to be a tech wizard, just a solid understanding of modern computing.
- Problem-Solving Enthusiast: You enjoy tackling challenges head-on and finding solutions.
- Detail-Oriented: Precision matters! Your keen eye will ensure client configurations are spot-on.
- Awesome Communicator: You can convey ideas clearly and connect with users effortlessly.
- Eager Learner: Open to training and ready to grow in your role!
Bonus Skills (Even Better!) :
- Previous experience in IT customer service or support roles.
- A flair for IT branding and marketing.
- Knowledge of IT financial software or tax regulations.