Western TVET College IT / Telecom Jobs in Gauteng
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DUTIES
- Setup user account on desktop and laptop (mailbox and windows).
- Unlocking of password using Admin Pack.
- Setting up desktop, printers, and data projectors.
- Assist in maintaining a service catalogue and standard operating procedures.
- Perform backups information, anti-virus support and offsite storage.
- Perform trouble shooting and diagnosis.
- Support the availability of emails services, internet services, application services on workstation and availability of connection to transversal mainframe system.
- Perform installation, configuration, testing and upgrade tasks that may require some research and analysis.
- Verify network cabling.
- Perform PC installations and software installations.
- Provide technical support of the configuration, installation, repair and replacement of computers, printers, and telephones.
- Provide support of data migration during computer setup.
- Render IT information management services.
- Plan, develop and improve computer-based information systems.
- Maintain information management systems such as database to ensure integrity and security of data.
- Provide assistance on ICT related project activities.
- Assist in the development, implementation, and monitoring of ICT policies.
MINIMUM REQUIREMENTS
- Matric/Grade12 Certificate plus a recognised 3-year National Diploma or Degree in Information Technology/ Computer Science or any other relevant qualification.
- Must have a minimum of 1 to 2 years of relevant work experience in information technology.
- Must have a valid driver’s license. Must be computer literate.
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COMPETENCIES, KNOWLEDGE, AND SKILLS
- Must have knowledge and understanding of IT hardware and software.
- Knowledge and understanding of desktop, networking, and voice communication infrastructure.
- Knowledge and understanding of IT help desk operation and program installations.
- Knowledge of IT first and second line of support.
- Knowledge and understanding of MIS, BAS, PERSAL, COLTECH and any related desktop systems.
- Should have good communication, time management, report writing, problem-solving, client-oriented, planning, organising, team leadership, people management skills.
- Ability to interact with service providers.
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