Receptionist - Railway Safety Regulator

Responsible for rendering a professional switchboard and receptionist service to RSR clients and the general public.

KEY RESULTS AREAS

• Switchboard operations management including receiving, screening and routing of calls to the appropriate internal stakeholder.
• Reception management by providing hospitality to all RSR visitors and staff.
• Liaise with courier services.
• Handle incoming and outgoing deliveries.
• Manage boardroom bookings.
• Manage booking of parking bays for RSR staff and visitors.
• Weekly Petty cash reconciliation for the canteen.
• Oversee provision of housekeeping services.
• Acquisition of cleaning material and kitchen/canteen utensils.
• Oversee the provision of catering services.
• Keep good relations with the external stakeholders and service providers and ensure that obligations are carried out.
• Oversee the stock inventory list.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• NQF 4, Grade 12 / Matric
• 1- 2 years of receptionist experience
• Telephone etiquette.
• Fluent in English.
• Diary management and bookings.

KNOWLEDGE AND SKILLS

• Advanced application of the Internet and email
• Sound record and data management.
• MS Word, Excel and Outlook.
• Knowledge and understanding of internal operations and departments.
• Switchboard operations.
• Customer service.
• Administrative.
• People Management.