Reception Supervisor - Clinix Health Group

eg. Accountant or Accounting or Kempinski



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.


Reception Supervisor - Clinix Health Group





A Must Read Article: 10 checks to identify fraudulent or scam job offers

Free Tuition Scholarships to Study in UK, US etc.

Click here to join us on Telegram

1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


The purpose of the position is to plan and coordinate the hospital’s Reception and Admissions function. The incumbent is accountable for ensuring an efficient and time-sensitive admissions process by CHG standards.

Minimum Job responsibilities:

Process: Oversight of Efficient Admissions and Reception process

  • Ensure excellent level of customer and patient service across the reception team
  • Ensure the hospital’s reception area is fit for operation in respect of amenities
  • Check and ensure all admission forms are correct and up to date
  • Ensure all Reception and Admissions Protocols and Standard Operating Procedures are understood and adhered to by all reception staff
  • Ensure the hospital reception area is safe for staff, customers and patients daily by adhering to CHG health and safety policies
  • Ensure reception staff follows correct procedures for admissions
  • Develop, implement and monitor all reception systems and controls
  • Develop and implement a seamless workflow for the Reception
  • Coordinate work with reception staff to ensure the reconciliation of the number of patients admitted to the SAP in-patient list
  • Coordinate with reception staff to ensure all daily tasks are completed (i.e., appropriate authorisations for admitted patients, completed eligibility checks, registration of new-born babies with medical schemes and the correct after-hours discharge of patients)
  • Ensure non-validation and error messages from validation checks are escalated for follow-ups and issue resolution
  • Coordinate the work of porters


ADVERTISEMENT

CONTINUE READING BELOW



Stakeholder Management: Build good working relationships:

  • Work collaboratively with colleagues, build sound relationships and ensure good communications
  • Engage with doctors and unit managers regarding required documentation, bed allocations and ward movements
  • Consistently engage with the Billings and Case Management departments regarding new-born registrations, suspensions or decline of authorisations
  • Ensure knowledge and advice is technically accurate and provide stakeholders with relevant information to keep them informed
  • Ensure timeous resolution of queries and complaints and take ownership of issues
  • Maintain contact with other social service agencies and healthcare providers involved with clients to provide information and obtain feedback on the client’s overall situation and progress


People: Coordinate, monitor and supervise the performance of direct reports

  • Clearly define goals and objectives and provide direction, coaching and regular feedback
  • Ensure performance contracts are implemented and that performance reviews are conducted
  • Ensure timesheets, leave, and travel requests are submitted and approved timeously
  • Ensure compliance with all HR policies, procedures and standards
  • Ensure conflict resolution and respond to any complaints or concerns
  • Support skills development and transfer initiatives
  • Ensure that all team members are competent to deliver the outputs of their jobs within a specified time after being appointed in the position
  • Ensure knowledge transfer among peers
  • Ensure all direct reports utilise approved systems
  • Roster all staff shifts and manage staff absences

Finance: Reduce costs and waste:

  • Monitor costs or expenses to achieve cost efficiencies and reduce waste
  • Manage financial risk by ensuring the collection of co-payments and private patient estimates
  • Ensure daily engagement with the Finance team regarding banking according to CHG’s cash management standards
  • Extend the life of equipment, machinery, PPE and tools through good housekeeping


Reporting: Provide feedback to be used in reports

  • Ensure complete, timeous and accurate reporting with appropriate levels of escalation to enable effective decision-making
  • Submit feedback to the line manager as requested
  • Use systems optimally for data management


ADVERTISEMENT

CONTINUE READING BELOW




Minimum Qualifications and Experience:

  • NQF Level 6 (Office Administration / Secretarial Courses)
  • 3 years experience in a similar environment
  • Previous experience in a hospital is advantageous
  • People management experience is advantageous
  • Computer Literacy
« Go back to the jobs list


RELATED JOBS >> CLICK A JOB BELOW TO VIEW & APPLY



ADVERTISEMENT

CONTINUE READING BELOW




Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

Click here to apply >>

JobSearch South Africa Job Widget

Display job vacancies in South Africa on your website or blog for FREE!!

Get Started !!


Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

DSPA VACANCIES & GOVERNMENT JOBS IN SOUTH AFRICA TODAY

JobSearch South Africa is your most reliable website for latest jobs in South Africa today. If you are interested in getting genuine and reviewed job vacancies in South Africa from the best companies, then you are in the right place. Browse For DPSA vacancies, Government jobs & More. You can find LinkedIn jobs and Indeed jobs, here

TOP CAREER ARTICLES FROM EXPERTS

Job search is not an easy journey especially for job vacancies in South Africa. That is why we have engaged experts to write seasoned articles to guide your job search in South Africa. We cover interviews, cover letters, CVs, aptitude tests, workplace life, entrepreneurship, personal finance and more. Check out our career articles page today!

Top