Front and Back Office Supervisor - JD Group

We are looking for an experienced Front and Back Office Supervisor to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to supervise store operations through strong administrative skills, excellent customer service and stock management.

JOB DESCRIPTION

To effectively supervise the front and back office staff to ensure policies and procedures are adhered to and the stockpile is accurately maintained whilst ensuring a high level of customer service.

• Effective people management
• Enable customer centricity
• Stock management
• Front office administration
• Back office administration
• Safety, security and housekeeping
• Effective teamwork and self-management

MINIMUM REQUIREMENTS

• Matric
• Managing and measuring work
• Decision making
• Planning & organising
• Development of staff
• Managing diversity
• Attention to detail
• Delegation and control
• Broad understanding of the business operating model
• MS Office Skills
• Basic accounting principles
• IR and relevant legislation
• SAP
• In-house POS and back-office systems
• Knowledge of company policies, procedures, processes and systems
• Ability to cope under pressure
• Initiative
• Task orientation
• Customer orientation
• Integrity
• Communication
• Ownership