Receptionist: FTC - Motus Corporation

Motus Isuzu Isando currently holds a vacancy for a receptionist. Reporting to the Finance Manager, the Receptionist is responsible for providing first-line communication.

Purpose:

This position provides first-line communication, monitors all incoming calls and ensures all customers receive a pleasant and courteous welcome.

Position Overview

Specific Role Responsibilities

• Ensure messages are correct and conveyed timeously.
• Update and distribute telephone lists to all Staff at Dealership.
• Communicate with all Staff.
• Control, monitor and record outgoing trunk calls and incoming reverse charge calls.
• Ensure Customers are directed to the employee to be visited/contacted.
• Ensure Customer’s comfort whilst in the waiting period.
• Ensure all calls are answered promptly and pleasantly.
• Ensure cleanliness of the reception area.
• Limit “hang-on” calls by offering callbacks.
• Ensure the paging system is on the first call back after no reply.

Qualifications and Experience

• A minimum of 3 years of receptionist experience is essential.
• A Receptionist certificate will be an added advantage
• Must have a clear Criminal Record.
• A minimum of Grade 12.

Skills and Personal Attributes

• Motor industry experience will be an added advantage
• Must have excellent verbal communication skills