HR Business Partner - Sheet Street

This role provides world-class HR business partnering support to the Sheet Street Operations team by partnering with leaders and staff alike to facilitate the achievement of business objectives whilst maintaining accountability for the end-to-end delivery of HR services.

Providing advice and support on a range of HR issues and drawing support from colleagues in the Mr. Price Group COE teams to deliver excellent HR service. This role reports to the Head of People.

Key Responsibilities

Employee Relations (ER):

• Implement ER policies, procedures, and practices to ensure consistency and fairness across the area or department(s).
• Handle ER issues for line managers and associates.
• Monitor the ER environment including potential union activity in the area.
• Handle arbitration for the area/department(s) and oversee conciliations for same.
• Ensure compliance to relevant in-country Acts that govern people management.
• Investigate HR-related whistleblower reports.
• Monitor trends in the area/department(s) and develop HR initiatives to correct situations.

Talent Acquisition:

• Assist line managers with the recruitment of store management in the areas or associates within the department(s) at the support center.
• Effectively onboard suitable candidates for the department or ensure that inductions are taking place in the stores.
• Monitor succession plans in place to support homegrown of internal talent and Employment Equity (EE) targets.                
  
  

Talent Management & Development:

• Assist line managers with the identification and support of training programs to ensure associates are trained and up-skilled.
• Monitor that performance management is taking place and gather trends and training needs and advise the People Executive/Manager.
• Ensure that roles are clarified and communicated.
• Ensure compliance to benefits are in line with Group and company policies.
• Facilitate training sessions like ER training when the need arises.
  
  

Wellness, Benefits & Remuneration:

• Assisting line managers and associates with queries relating to company benefits.
• Arrange to counsel for trauma situations.
• Assist the Group Death and disability facilitator with queries on death and disabilities.
• Monitor area A and B rates for the area and interventions from Department of Labour inspectors to ensure no unfair labor practices are taking place.
• Monitor sick leave trends to identify potential disability cases.
  
  

Culture:

• Monitor the culture within the department(s)/area and utilize feedback from the culture survey to conduct focus groups to develop and initiate interventions to improve areas of concern.
• Facilitate culture workshops where necessary.   

Strategy:

• Support the Divisional people strategy by taking on projects in line with key people imperatives to ensure the strategic goals are met.
• Monitor and implement HR processes to ensure consistency, compliance and minimized risks to the business.

Requirements

Education:

• Relevant Degree or NQF 7 equivalent.
• An honors degree will be advantageous.

Experience:

• Minimum of 3 to 5 years experience in an HR-related role.
• Prior experience in a retail operations environment will be advantageous.

Knowledge/ Skills:

• Knowledge & understanding of HR Policies & Procedures.
• Knowledge of relevant labor legislations (BCEA, LRA, OSHA, BBBEE, EEA).
• Knowledge pertaining to CCMA processes.
• Knowledge & understanding of African & international legislation for countries the company trades in.
• Skills include: Computer literacy, analytics, payroll software (VIP), learnerships (SETA) & business acumen
• Business understanding of brand, product, customer & retail market.