iStore Trainer - Core Group

eg. Accountant or Accounting or Kempinski



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Description

To arrange and conduct events in the iStore ensuring that potential customers receive hands-on experience with the latest Apple technology and its potential applications. To coach and assess iStore employees on work instructions, policies and procedures

Requirements

  • Matric 
  • Relevant Tertiary qualification (Preferably Train the Trainer)
  • Proven track record in a retail environment doing sales and presentations

Duties:

  • Provide expert knowledge, train and demonstrate products and applications to employees and potential customers 
  • Delivering training programmes in both a formal (e.g. a classroom) or informal (e.g. floor-walking) setting;
  • Managing the delivery of training 
  • Develop and analyse Events/training reports and communicate to iStore leader
  • Daily reconciliation of training/events attendance
  • Assist with the execution of financial admin for iStore Training, events and paperwork 
  • Perform stock takes on sales floor
  • Manage training and events assets 
  • Keeping up to date with developments in training by research, going to meetings and attending relevant courses;
  • Preparing the learning environment and resources, including setting up IT equipment where appropriate;
  • Liaise with service providers to solve technical and asset problems 
  • Evaluating the effectiveness of training 
  • Resolve iStore customer complaints
  • Advise and assist customers with returns
  • Achieve iStore team and individual sales and business targets
  • Prepare and process quotations 

Personal Attributes:

  • Flexibility 
  • Excellent interpersonal skills
  • Presentation and public speaking abilities
  • Time management skills
  • Customer service orientated
  • Team orientation 

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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you below. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

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How To Apply

Interested applicants should:

Click Here To Visit The Official Website To Read More & Apply Online


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