Senior Provincial Officer: Gauteng - HWSETA


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HWSETA Education Jobs in Gauteng


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The Senior Provincial Officer will provide management support in the implementation of health and social development initiatives at a provincial level.

Key accountabilities:

  • Review the implementation of the accreditation, re-accreditation, extension of scope, secondary accreditation and satellite campus processes and make the final recommendations.
  • Oversee and make the final decision in the Assessor and Moderator registration process.
  • Oversee the implementation of learner uploading and linking process.
  • Review the implementation of the verification process and make the final recommendation.
  • Oversee the implementation of the training site approval process and make the final recommendation.
  • Process and approve the training implementation process.
  • Oversee the implementation of the SDP Monitoring process and make the final recommendation
  • Facilitate and oversee activities in relation to the following, when applicable:
  • SDP Capacity Building, QDM and Quality Promotion Workshops
  • The Assessment Quality Partner (AQP) processes
  • The Assessor, Moderator and RPL Practitioner training project
  • Facilitate and oversee the entire EISA processes including, allocation of Invigilators and readiness of EISA.
  • Support and oversee the collection of data process as required by the RIME division.
  • Oversee the implementation and support to all RIME activities.
  • Review the implementation of the T-no. application process and make a final recommendation.
  • Oversee and make the final decision in the registration of SDFs.
  • Facilitate and oversee the implementation of WSP/ATR capacity building workshops in consultation with the Provincial Manager
  • Oversee and provide support to the WSP&ATR submission process.
  • Oversee and manage the implementation of the EoI application process.
  • Facilitate and support the evaluation of the EOIs for Provincial Manager recommendation.
  • Facilitate and oversee implementation process of SDP projects for Manager recommendations.  
  • Facilitate and oversee all project payments for Provincial Manager recommendation.
  • Develop and implement controls for all SDP project related activities.
  • Facilitate and oversee the performance information and reporting process for Provincial Manager.
  • Oversee the MoA’s process for Provincial Manager’s recommendation.
  • Facilitate and oversee final approval of learner agreements and other supporting documents for Manager approval.
  • Facilitate the Performance information reporting on the SETA Management Information System
  • Facilitate and oversee the final SETA Quarterly Management Report for Provincial Manager’s Approval.
  • Implement and adhere to organisational policies and procedures.
  • Keep and maintain records.
  • Facilitate, support and oversee the reporting of marketing activities
  • Adhere to travel and subsistence requirements.
  • Facilitate the provincial Petty cash process for Provincial Manager’s approval.
  • Supervise, support and performance manage the Provincial Officers within their respective roles.
  • Supervise, support and performance manage the administration staff (Receptionist, Administrators) within their respective roles.
  • Report staff performance matters to the Provincial Manager and make recommendations for training and/or disciplinary matters.
  • Facilitate, build and maintain stakeholder relations.
  • Oversee customer satisfaction through enquiry and problem-solving processes
  • Telephone Enquiries - 24 hours
  • Respond to Written Correspondence (Mail, E-mail and Fax) - 48 hours
  • Notification to Conduct Site Visits/Validation, Monitoring, etc. - 5 days
  • Acknowledgement of Receipt for any Documentation Submitted - 48 hours
  • Accreditation of Service Provider - 140 Days
  • Re-Accreditation of Service Provider - 8 Weeks
  • Registration of Assessors and Moderators - 8 Weeks
  • Re-Registration of Assessors and Moderators - 6 Weeks
  • Feedback Report After Validation, Verification, Site Visits - 7 days after visit


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Educational requirements:

  • Bachelor's degree in Education, Training and Development, Human Resources Development, Social Sciences or an equivalent qualification. 
  • Post graduate qualification would be an advantage.

Required work experience:

  • 5-7 years’ experience at an Officer level within a SETA or similar education and training environment.

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