Assistant HVAC Installation Technician - Crayon



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As the assistant HVAC installation technician, you will assist the installation tech to install and support systems and products at a high standard. You will guarantee that all customer queries are resolved well, escalated in time, and feedback is continuously shared with the team.

What you'll do

  • Assist in the installation, maintenance, and repair of ventilation and air conditioning systems and equipment as per job cards
  • Follow all reasonable instructions and requests issued by the HVAC installation technician
  • Work overtime when required to do so by management
  • Take technical direction and on-the-job training
  • Assist in keeping daily logs and records of all maintenance functions as required by the HVAC installation technician
  • Ensure that all tools and equipment are in good working order and are used properly
  • Conduct thorough site clean-up on completion of work at the customer site
  • Implement proper preparation and stock management prior to commencing work on site
  • Comply with service standards, work instructions, and customers' requirements
  • Exemplify professional conduct in the correct manner and in accordance with the standards detailed in the operations manual
  • Provide exceptional customer service and take due care to avoid damage to customer property


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What you'll need

  • Grade 12 qualification
  • 2+ years of experience as an HVAC technician assistant
  • Relevant trade test (beneficial)
  • Willingness to continue education in the HVAC field
  • A valid driving and gas license
  • An understanding of the principles of air conditioning, refrigeration, and heating
  • Knowledge of service, product, and installation methods
  • Capacity to use discretion when examining installation instructions
  • Excellent verbal communication skills
  • Literacy and numeracy skills
  • Personal integrity, empathy, and a supreme, mature sense of confidentiality (required)
  • Listening skills
  • Attention to detail
  • To be punctual and presentable at all times

Additional Skills

  • Solving problems through root cause analysis to provide a permanent solution
  • Conversant with HVAC products, tools, and installation methods
  • The ability to work under supervision and a high sense of responsibility
  • To be methodical, thorough, and well planned
  • Have a positive and creative outlook on each project
  • Must be resourceful and innovative in overcoming challenges
  • Be physically fit and able to work at heights


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