Personal Assistant - PwC

A career in Administration and Secretarial Services, within Internal Firm Services, will give you the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receive and direct incoming calls or emails to the appropriate parties, arrange business travel, track expenses, and coordinate meeting arrangements. Simply put, you’ll work closely with dedicated PwC staff to provide administrative support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leaders at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Learn about business needs are changing and consider the impact on services provided.
• Take action to stay current with new and evolving technology.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Anticipate the needs of others and take appropriate action.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

About the role

To provide an efficient and accurate executive administrative support service to the Assurance line and partner/s for the smooth operation of the business.

Essential skills and experience

• 5 years of administrative support within a professional services firm

Required Qualifications

• Matric
• Bookkeeping / Executive secretarial diploma

Desirable skills or attributes

Administrative support to the Assurance Line of Service:

• Downloading of risk reports for the team - circulating and attending to queries raised
• Working with the SAICA Administrator to ensure Trainees are booked appropriately to ensure core hours are met.

• Running Job Costing reports for the line of service leader and providing any other information as required

Retain management:

• Booking of clerks on jobs as requested by Managers
• Attending resource requests from other offices – eg. Stock count requests
• Resolving conflicts on jobs from a retaining perspective

Running of Reports pertaining to retain:

• Availability reports – looking at gaps in trainees' time and making sure they are booked on jobs to ensure available time is reduced. Analysing this information against overtime information provided by Human Capital.

• Provide some admin support to AD