Admin Assistant - Smollan

We’re on the lookout for an experienced Admin Assistant to provide administrative support to the relevant business unit(s), including sales tracking, scheduling trade visits, managing expenditure and collating feedback.

As an Admin Assistant you will be responsible for:

• Effective sales tracking
• Draw relevant sales reports from relevant databases as per requirements (e.g., by category, product, region, buying group, month-to-month sales, etc.)
• Collate information into one report and send it to relevant party(ies)
• Effective budget/expenditure managementEffective diary management and office administration (including ad hoc events management)
• Use discretion to resolve issues or escalate/channel when necessary
• Monitor/follow-up to ensure effective problem resolution

• Handle issues and complaints in a diplomatic, tactful and interpersonally sensitive manner
• Direct queries/requests to appropriate parties
• Liaise closely with internal and external clients to manage all scheduling of day-to-day appointments and tasks
• With a minimum of information, anticipate priorities and schedule accordingly
• Plan agendas and ensure they are effectively distributed
• Plan ahead in scheduling recurring events
• Update asset register (e.g., company cars, cell phones, etc.)
• Update client database, call cycles and internal staff information using relevant systems where appropriate
• Draw / collate reports as required
• Ensure files and all information are updated and easily accessible
• Ensure strict confidentiality of relevant information
• Effective teamwork and self-management
• Proactively develop own skills and knowledge and ensure appropriate skills and knowledge transfer (where appropriate)
• Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines.
• Ensure data integrity of all reports to clients and management
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

To qualify for this role, you should have:

Minimum Qualifications:

• Grade 12

Minimum Experience:

• 2-3 years of secretarial/admin experience, preferably in retail/FMCG
• Excellent Excel and Powerpoint skills
• 2 years experience working with a Field Sales Team.

Knowledge, Skills & Abilities:

• Communication Skills (verbal & written)
• Sales Objective Achievement Skills
• Financial Management Skills
• Planning and Organising Skills
• Time Management Skills