Systems Support (Supply Chain & Logistics) - Mr Price Group

eg. Accountant or Accounting or Kempinski



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Systems Support (Supply Chain & Logistics) - Mr Price Group





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We’re looking for a software support whiz to add value to our technology team!

You’d be involved in our projects and support, with a focus on the Supply Chain & Logistics systems that can be found in our state of the Art DC!

a day in your life?

  • Respond to issues and queries logged by internal business users with regards to our internal Respond to issues and queries logged via various methods
  • Determining the nature of customer problems through asking relevant questions


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  • Guide customers through the problem-solving process
  • Run diagnostic programs to resolve problems
  • Follow up with customers to ensure the issue has been resolved
  • Gain feedback from customers about application issues and enhancements
  • Effectively maintain the day to day operations of the departmental Systems which include daily updates and reconciliation, verifying server backups, verifying database backups, server sizes, integration error reports
  • Documentation of daily procedures and compiling of System and training manuals (department specific)
  • Participation in User Group meetings with the Divisions
  • Adhoc projects as they arise.

what we’re looking for?

  • IT Diploma or Degree (Or studying towards one)
  • Excellent business knowledge in a retail environment & great with people
  • 2+ years’ working experience with:
    • SQL Server
    • Logging and monitoring
    • Microsoft Excel at an advanced level


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