Nedbank Banking Jobs in Johannesburg
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Job Purpose
- To drive the Nedbank Insurance brand and support sales and service strategy in achieving targets.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Administration and management of the client’s insurance portfolio on a daily basis
- Be the go-to person for all insurance-related queries for clients including short term and Life insurance
- Manage a portfolio of clients both on Short Term and Long-Term Insurance
- Ensure adherence to underwriting criteria and application as per Insurer requirement
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- Ensure adherence to service standards and strategies by observation and measurement and recommending corrective action.
- Drive service disciplines by identifying shortfalls and ensuring corrective action is taken.
- Improve productivity and participation through focus session
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from Management
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction
Minimum Experience Level
- 3-5 years working experience as a Relationship Manager in the Short Term Personal and Commercial Lines space
Preferred Qualification
- FAIS Qualification, Full Short-Term Insurance qualification (NQF level 4 or 5), First Regulatory Examination Qualification ( RE 5 )
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Type of Exposure
- Answering customer questions
- Sharing information in different ways to increase stakeholders understanding
- Communicating complex written information.
- Brainstorming ways of improving a product or situation.
- Challenging the status quo with a view to improving the environment or people's understanding
- Communicating standards to others.
- Coordinating and securing buy-in from internal stakeholders.
- Providing professional advice/opinion
- Using different approaches in new work situations
- Coaching others
Technical / Professional Knowledge
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
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- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Cluster Specific Operational Knowledge
- Credit and risk Knowledge
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