Collection Supervisor - Shoprite Group
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The Main Function of this position is to Maximise Collections and manage/reduce the arrears and Minimise Losses in the Ok Furniture/H+H Ledger under his/her responsibility by delegation of duties to relevant Team leaders. The Follow up Supervisor will also train and monitor the performance of Team-leaders’s reporting to him/her.
Qualifications
- Matric/Grade 12
Experience
- Previous Collections Experience in a Supervisory Role Would be an Advantage
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Knowledge and Skills
- Customer service
- Excellence
- Organizing and Task Management
- Leadership skills
- Communication (Business Language)
- Manage routine
- Reliability / Dependability
- Rule appreciation
- Honesty & Integrity
- Ability to Listen and negotiate
- Assertiveness
- Leadership and management skills
- Delegation
- Organising and Task Management
- Attention to detail
- Competent written communications
- Ability to work unsupervised
- Ability to manage time and prioritize
Advanced Working Knowledge:
- In house Programs (UCS)
- Excel
- Google docs and sheets
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Sound Working Knowledge:
- Credit Bureau Reports
- Basic Accounting Practices
HOW TO APPLY
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