BroadReach Administrative / Secretarial Jobs in Mpumalanga
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Purpose of the position
Provides administrative support and assists with capturing of Data into TIER.Net and WebDHIS. To ensure that all data for allocated facilities is validated, complete and correct. To ensure that all patients that are due for tracking and tracing are verified on TIER.Net and the Master Tier.Net District Database has been updated on a regular basis (daily for HIF).
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Key Accountabilities (included but not limited to)
In your role you will:
- Ensure that Lost to Follow Up patients brought back to care are updated on TIER.Net
- Ensure daily data capture from patient records (including lab results) intoTIER.Net within agreed timeframes with high standard of accuracy
- Registration and updating of Clubs on TIER.Net
- Collect and collate tally sheets
- Daily retrieving of patients’ files, daily collection of patients’ raw data from all relevant facility’s registers
- Back and Live capturing for HCT, Pre Art and TB on TIER.Net
- Receive data from PHC staff
- Follow up on outstanding data and verify data
- Submit monthly Summary report
- Print daily appointment lists
- Print weekly Missed appointment reports for tracing
- Print weekly VL Due Reports
- Print monthly report
- Print quarterly report
- Submit weekly HCT statistics
- Daily submission of TIER.Net Dispatches to Team Leads
- Respond to all information request in consultation with Operational Manager
- Ensuring Data quality and integrity
- Liaise with the resident Data Capture clerk, Professional Nurses and the Facility Manager on TB and HIV program data management issues
- Support the Facility Manager to compile the monthly and quarterly data
- Collect and collate data relevant to the and HIV program’s goals, working closely with the Data Coordinators
- Data cleaning, editing and maintenance of database at the facility on newly diagnosed TB and HIV patients
- Escalate issues to Data Quality and Use Officer/ Community Linkage Officer/Data Management Officer as needed
- Submit weekly reports to TL on activities
- Visual eyeballing
- Identifying outliers on indicators from pivot tables
- Identify, resolve or query missing data and errors observed during data entry, electronic checks or manual reviews
- Verification of TB and HIV program data for consistency, completeness and accuracy and submit statistical reports when required
- Attend MDT (multi-disciplinary team) meeting
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- Data dictionary and indicator definitions available and in-service training to staff
- Present data to clinic information committee
- Update and maintain Facility Data Management File i.e. Monthly & Quarterly reports, SOPs and Guidelines
- Regular backups in accordance to policies
In your role as Data Capturer you will:
- Ensure all Information management is updated as per policies stipulated
- Verify report submission data as per stipulated timelines
- Report on the existing outliers.
- Ensure clear and concise reporting
- Ensure data on reports is accurate
- Ensure escalations are done timeously to meet the required targets and deadlines
- Ensure patient records daily data is updated as per the stats targets set.
- Ensure collection of data is accurate with minimal errors.
- Ensure all back logs are managed as per the set targets
- Ensuring correct and accurate information are captured.
- Ensure filing system is systematic and easily and readily available for Office use and retrieval of data.
- Tracking and Tracing of all patients lists provided to the Call Centre and securing appointments
Opportunities You Might Like:
Qualifications
Essential qualifications
- Standard 10 (Grade 12) / N3 or equivalent
- Desirable qualifications
Experience & skills
- 1 year relevant experience
Personal qualities
- Ability to connect the dots, make linkages and collaboratively work across the organization to optimize the client experience
- Be solution focused
- Has a customer centric mindset
- Able to connect with clients at different levels
- Maintain confidentiality
Behavioural competencies
- Results orientation
BroadReach Culture Cornerstones
- We serve a mission greater than ourselves
- We do better everyday
- We are solutions driven not problem focused
- We turn all customers into raving fans
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