HomeChoice Careers & Learnership Opportunities in South Africa



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April 16, 2023

HomeChoice Careers & Learnership Opportunities in South Africa


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HomeChoice International plc is an investment holding company incorporated in Mauritius and listed on the JSE Limited.

It has a global intent with operations in South Africa and Mauritius through two main subsidiaries – HomeChoice South Africa and HomeChoice Mauritius.

HomeChoice South Africa manages the Retail operations primarily through the HomeChoice brand to customers based in South Africa and the neighbouring countries. Our FinChoice brand provides personal loans and insurance products to South African Retail customers.

HomeChoice Mauritius manages the Financial Services operations primarily through the FinChoice brand to customers based in South Africa and the neighbouring countries. It also manages the short-term personal insurance business.

The group offers investors exposure to South Africa and its neighbouring countries’ retail and consumer financial services sectors.


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Our Strategy

Customers are the core of the group’s strategy. The strategy is focused on five key areas enabled by technology to maximise shareholder returns.

1. INNOVATIVE PRODUCT AND CREDIT OFFERS

Knowledge of our customers’ buying patterns allow us to provide a carefully curated range of well- known products and brands to satisfy her needs. Customer require affordable and accessible credit options to facilitate their purchases.

 

2. DATA AND INSIGHT-LED CUSTOMER GROWTH

We have more than 1.6 million customers on our database and 912 000 active customers. Our catalogue and digital channels have enabled us to collect richer data than traditional bricks and mortar retailers.

 

3. MOBI-FIRST ENGAGEMENT AND SALES

Our customer target market has embraced the use of mobile phones as their primary digital technology tool. Whether a customer has access to a smartphone or a simple device, they can transact on their mobile phone either through USSD or more advanced applications.

Digitalisation of business processes and customer engagement channels can improve efficiencies and deliver a more enriched customer experience.


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As a technology-enabled business, the group is well positioned to take advantage of the benefits of digitalisation to re-engineer and replatform its technology.

 

4. DIVERSIFY INTO NEW MARKETS AND SERVICES

Showrooms provide an opportunity to display the breadth of the product range not easily achieved by the catalogue. They also serve as convenient locations for customers to collect their merchandise, deal with queries and, when required facilitate the returns process.

The group is able to leverage its customer base to diversify its product offering by introducing additional value-added services and personal insurance products, which appeal to our customers’ needs.

 

5. ENHANCE THE CUSTOMER EXPERIENCE

As an omni-channel retailer and digital financial services offering, we have a unique relationship with our customers. A positive customer experience is an important factor to drive strong retention of the customer base.


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Our Careers

HomeChoice is looking for seasoned candidates to join our team. Interested applicants should

Click here for the latest HomeChoice vacancies

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