Call Centre Agent - Rhens Consulting
Customer Service Jobs In South Africa 2024Jobs In Cape Town 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job description
Our Client in the financial Services industry based in Cape Town, Western Cape has a permanent position available for Call Centre Agents.
Duties & Responsibilities
- Answer incoming calls and respond to customer's email
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Follow up customer calls
Requirements
Education
- Grade 12
- A tertiary qualification is preferred
Work Experience:
- At least 3 - 4 years in call centre environment / customer service
- Previous experience in financial service industry will be advantageous
- Must reside in the Western Cape
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