Customer Assistant: Tasting Consultant - Woolworths


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Woolworths Customer Service Jobs in Western Cape


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Join Woolworths as a Customer Assistant: Tasting Consultant and become part of a leading retail brand committed to quality, innovation, and exceptional customer experiences. Located within our vibrant Corporate Stores, this role offers the unique opportunity to engage directly with customers by conducting exciting food tasting demonstrations that showcase our premium products and drive sales.

As a Tasting Consultant, you will plan, prepare, and conduct food demonstrations aligned with national sales plans and promotional materials, providing expert product advice that enhances the shopping experience. Your responsibilities will include maintaining a clean and attractive demonstration area, offering timely and professional customer service, and delivering valuable feedback to the Foods Management team to continuously improve our offerings.

Woolworths values creativity and professionalism, making this role ideal for individuals with a flair for food, a polished appearance, and strong communication skills. You will have the chance to develop your skills in a dynamic environment, working flexible shifts across various store locations, ensuring you gain a broad and rewarding experience.

We are committed to an inclusive workplace and encourage candidates who meet the requirements and share our passion for excellent customer care to apply. Take the next step in your career with Woolworths, where your enthusiasm and professionalism will be valued and rewarded. Apply today and contribute to delivering outstanding customer experiences through innovative food demonstrations.


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Duties and Responsibilities

  • Plan, prepare, and conduct engaging food and tasting demonstrations in alignment with the National Foods Selling Plan and promotional materials.
  • Provide knowledgeable product advice and timely sales assistance to customers, enhancing their shopping experience and driving sales.
  • Maintain the demonstration and promotion areas to ensure cleanliness, neatness, and an attractive presentation.
  • Gather and relay feedback from customers regarding products and demonstrations to the Foods Management team to support continuous improvement.
  • Monitor and maintain demonstration equipment, reporting any lost, broken, or stolen items promptly to Head Office.
  • Demonstrate a professional and polished appearance, representing the Woolworths brand with enthusiasm and approachability.
  • Work flexibly across various store locations and shifts as required, adapting to different environments with a positive attitude.
  • Exhibit strong communication, presentation, and organizational skills to effectively engage customers and manage tasting events.
  • Collaborate with team members and management to ensure alignment with company sales objectives and promotional goals.

Job Requirements

  • Minimum educational qualification: Grade 12 or equivalent NQF level.
  • Relevant tertiary qualification is advantageous, such as a diploma in professional cookery.
  • Prior experience in food demonstration or tasting consultancy is preferred.
  • Proficiency in English language for clear and effective communication.
  • Professional appearance with a polished and approachable demeanor.
  • Strong communication and presentation skills to engage customers effectively.
  • Creative flair and passion for food, enabling innovative and appealing demonstrations.
  • Excellent organizational skills to plan, prepare, and execute tasting events systematically.
  • Ability to provide knowledgeable product advice and timely sales assistance to customers.
  • Flexibility to work various shifts and adapt to different store locations as required.

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