KFC Hospitalilty / Food Service Jobs in Gauteng
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We are looking for a Customer Experience Team Member to join our team! As a Customer Experience Team Member, your role involves delivering fast and friendly service, processing orders, handling payments, and performing additional tasks as required.
What you'll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Welcome customers with a friendly smile as they walk in
- Suggest specials and promotions to customers to enhance their experience
- Address any problems or questions customers have, and if it's a big issue, inform the manager
- Ensure customers have a great experience by maintaining a friendly and positive attitude
- Help things run smoothly by managing the flow of customers during busy times
- Make the entire customer experience awesome, from the moment they walk in to when they order or dine in
- Use the cash register or computer to ring up orders correctly
- Accept various payment methods – cash, cards, or others – and keep an eye on the cash register
- Pack up products neatly in bags or boxes for customers
- Stick to company rules and guidelines for smooth operations
- Receive and check new stock deliveries
- Assist customers at the counter, on the phone, or at drive-thru windows
- Bring orders to customers at the windows, counters, or tables, ensuring they look good and are packed correctly
- Answer phone orders quickly
- Keep the front of the restaurant clean and tidy throughout your shift
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Requirements
This is a list of things you will need in order to be considered for this role
- Matric
- Experience: Front of House, Team Member, Cashier
- Within 10km from job
- Clear criminal record
Preferences
Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.
- South African candidates
- Male candidates
- Candidates between 18 and 35
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