Customer Experience Team Member - KFC Bethlehem


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November 11, 2026 KFC Hospitalilty / Food Service Jobs Free State Full-Time Est. R5k - R25k /month Last Updated: Recent





KFC Hospitalilty / Food Service Jobs in Free State


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We are looking for a Customer Experience Team Member to join our team! As a Customer Experience Team Member, your role involves delivering fast and friendly service, processing orders, handling payments, and performing additional tasks as required.

What you'll do

This is a list of tasks that you will be responsible for doing on your days at work.

  • Welcome customers with a friendly smile as they walk in
  • Suggest specials and promotions to customers to enhance their experience
  • Address any problems or questions customers have, and if it's a big issue, inform the manager
  • Ensure customers have a great experience by maintaining a friendly and positive attitude
  • Help things run smoothly by managing the flow of customers during busy times
  • Make the entire customer experience awesome, from the moment they walk in to when they order or dine in
  • Use the cash register or computer to ring up orders correctly
  • Accept various payment methods – cash, cards, or others – and keep an eye on the cash register
  • Pack up products neatly in bags or boxes for customers
  • Stick to company rules and guidelines for smooth operations
  • Receive and check new stock deliveries
  • Assist customers at the counter, on the phone, or at drive-thru windows
  • Bring orders to customers at the windows, counters, or tables, ensuring they look good and are packed correctly
  • Answer phone orders quickly
  • Keep the front of the restaurant clean and tidy throughout your shift


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Requirements

This is a list of things you will need in order to be considered for this role

  • Matric
  • Experience: Front of House
  • Within 15km from job
  • Clear criminal record

Preferences

Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.

  • South African candidates
  • Candidates between 18 and 35

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