Administrator - Receptionist at Mustek Limited

Responsible for answering, screening and directing calls on switchboard swiftly and accurately, and also provide support to customers as well as administrative functions.

Job Functions

Administration,Call Centre,Client Services,Communications,Coordinator,Data Capturing,Secretary

Industries

Admin, Office & Support,ICT - Information & Communications Technology,IT - Information Technology

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Specification

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings

Requirements

Qualifications and Experience Required

• Matric
• Administration qualification will be added as advantage
• Minimum of 2 years’ experience as a receptionist or switchboard operator position
• Exceptional customer service experience

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Skills

• Friendly and helpful individual
• Attention to detail
• Ability to work under pressure
• Well disciplined & presented individual
• Switchboard skills
• Good telephone etiquette
• Excellent command of the English language
• Strong organizing and planning skills
• Ability to work in a team

 

Knowledge

• MS Office (word, Excel and Outlook)
• Knowledge of administrative and clerical procedures