Communications Assistant - THINK

THINK is a non-profit organization dedicated to improving the lives of those vulnerable populations worldwide. As a health delivery and research organisation, THINK engages with the local community, government consortia, and international funders to provide care and carry out cutting-edge clinical research that has already contributed to changing treatment guidelines internationally and locally.

THINK is looking for a qualified Communications Assistant to play a vital role in supporting our public health initiatives in South Africa. Your primary responsibility will be to assist in developing and implementing effective communication strategies to raise awareness about our organisation's mission, programs, and public health campaigns.

Through your excellent communication skills, you will help drive engagement, build relationships with stakeholders, and amplify our impact in the community.

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Duties and Responsibilities include but are not limited to:

• Assist in the development and implementation of communication strategies and plans.
• Create content for various communication channels, such as newsletters, social media posts, press releases, and website updates.
• To inform communication strategies, research industry trends, intended audiences, and competitors.
• Assist with planning and coordinating events, including conferences, meetings, and media interviews.
• Assist with social media account management, including posting scheduling, engagement monitoring, and metric analysis.
• Support media relations initiatives, including the creation of media pitches, the compilation of media listings, and the monitoring of press coverage.
• Help maintain and update the content of the organisation’s website.
• Collaborate with cross-functional teams to ensure internal and external communications contain consistent messaging.
• Monitor and report on communication activities and metrics and suggest their enhancement.
• Keep abreast of new communication tools, trends, and best practices.
• Maintain calendars, schedules, and appointments.
• Help research, write, and edit content for distribution, including photos and videos.
• Help the team develop public relations and promotional materials, including creating and distributing programs.
• Perform administrative duties such as answering calls, preparing presentations, scheduling meetings, making travel arrangements, etc.
• Regularly collect data, prepare reports/presentations, evaluate the company’s public image status, and make recommendations for expanding or improving the general appearance.

Requirements:

• A Degree in communications, public relations, journalism, marketing, or a related discipline (or studying towards).
• Two years experience as a Communications Assistant, Communication specialist or similar role.
• Working knowledge of design software (e.g., Photoshop, InDesign) and content management systems is advantageous.
• Excellent communication skills, both verbal and written and ability to write engaging content.
• Strong understanding of digital marketing, social media, and social marketing concepts and techniques.
• Ability to work collaboratively and cross-functionally with teams and external partners.
• Strong understanding of media relations and ability to build and maintain relationships with journalists and media outlets.
• Demonstrated creativity, flexibility, and ability to work in a fast-paced environment.
• Passion for social impact and commitment to the organisation's mission.
• Valid Drivers licence.

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Salary and Benefits

The salary for this position will be commensurate with qualifications and experience.

THINK offers a competitive benefits package, including medical aid, provident fund contribution, and paid leave.