Receptionist - VKB Milling, Mokopane

Job Description

Responsible for welcoming guests on time in a friendly manner and directing phone calls to the relevant personnel. Performing administrative functions accurately, concisely, timely and according to standard operating procedures.

Duties and responsibility

• Welcoming visitors and directing them appropriately.
• Notifying relevant personnel of visitors’ arrival.
• Directing visitors by maintaining employee and department directories.
• Answering and forwarding phone calls to the relevant personnel.

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• Keep a safe and clean reception area by complying with procedures, rules, and regulations (clean desk policy).
• Supports continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
• Updating managers’ calendars and scheduling meetings when required.
• Handling of petty cash and performing monthly petty cash reconciliation.
• Responsible for the booking of Meeting Rooms.
• Control of the archive room, filing and scanning of documents.
• Updating and putting info on notice board register and TV In and Out register.
• Booking and arranging accommodation for visitors (Reitz only).

Requirements

• Grade 12 or NQF Level 4 Equivalent.
• Proven work experience as a Receptionist.
• Proficiency in Microsoft Office required.
• Hands-on experience with office equipment (e.g., scanners/ printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent client service skills.

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Skills required

• Excellent communication skills.
• Accuracy and attention to detail.
• Good reporting skills.
• Telephone Skills.
• Listening skills.
• Customer Focus.