Receptionist - Teraco

Job Responsibilities

• Responsible for operation of the switchboard and directing all incoming calls
• Receive and welcome clients and visitors
• Responsible for maintaining the reception area, including meeting rooms
• Assist in setting up of meeting rooms prior to meetings
• Assisting with preparation of refreshments for clients as well specified internal meeting
• Setup, meeting rooms, training rooms, canteens, kitchens and bar. Ensure these areas are always in an acceptable condition
• Maintaining sufficient stock levels of all consumables and refreshments
• Be willing to assist with additional functions, with regard to hospitality and additional support roles when required
• Working hours are from 8 am – 5 pm / 1-hour lunch break

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Facility

• Security Process
• Welcoming guests in a professional manner
• Managing calls at the reception area
• Direct calls quickly, efficiently and professionally
• Taking messages and ensuring that staff members receive their messages within due time
• Direct clients to correct meeting rooms, and offer assistance when required
• Assisting with ad-hoc duties such as courier service, stock control etc.

Skill Requirements

• Good communication skills
• Professional and Punctual
• Active listening skills – ability to understand requirements
• Fluent in English
• Proactive problem solver
• Ability to work independently & a positive team player
• Self-motivated
• Conducts self professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• Must be pro-active, helpful, able to use initiative and not a clock watcher
• Switchboard experience
• Excellent telephone manner
• Drivers license
• Own reliable transport is necessary

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Qualifications

• Matric
• 2 years experience in a similar role