Coca-Cola Beverages South Africa Sales / Marketing Jobs in Cape Town
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Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Key Account Manager, to join the Key Accounts team at CCBA. The role will report to the Customer Manager.
CCBA is the 8th largest Coca-Cola authorised bottler in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola ready-to-drink beverages sold in Africa by volume. With over 14 000 employees in Africa, CCBA group services more than 800 000 customers with a host of international and local brands. CCBA group operates in 14 countries: South Africa, Kenya, Ethiopia, Uganda, Mozambique, Namibia, Tanzania, Botswana, Zambia, Eswatini, Lesotho, Malawi and the islands of Comoros and Mayotte.
Key Duties & Responsibilities
- Revenue and Margin Growth : Achieve and exceed targets for revenue and margin growth through tactical account management and category optimization
- Customer Satisfaction and Growth : Strengthen relationships with key accounts, leading to improved customer satisfaction and mutual business growth
- Campaign Implementation : Drive the successful execution of promotional campaigns, resulting in market share gains and improved KPIs for National/Regional accounts
- Stakeholder Alignment : Ensure that all internal and external stakeholders are aligned with and support the execution of customer plans
- New Product Launches : Secure listings and drive sales for new product launches across key Account customers
- Financial Management : Maintain optimal financial health for key accounts, collaborating with the finance department to resolve pricing claims and other financial issues
- Corporate Governance : Comply with Coca-Cola system standards and ensure good governance practices
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Skills, Experience & Education
Experience
- 6-8 years of management experience in Sales within an FMCG environment
- Proven experience managing key accounts in the FMCG environment, with a focus on revenue and margin growth
- Demonstrated success in negotiating trading terms and managing customer relationships
- Familiarity with customer business models, market trends, and competitor activities
- Experience with cross-functional collaboration, particularly with operations, finance, and supply chain
Skills
- Deep understanding of sales and marketing principles to drive revenue growth and optimize business plans
- Ability to build strong, collaborative relationships with key account customers, ensuring mutual business success
- Strong negotiation skills with the ability to settle differences diplomatically while maintaining positive relationships
- Ability to anticipate future trends, articulate competitive strategies, and devise customer plans that drive business growth
- Sound understanding of financial metrics, pricing strategies, and return on investment to manage account profitability
- In-depth knowledge of business policies, market trends, and competitor strategies
- Strong focus on delivering results through effective execution of campaigns, business plans, and promotional strategies
- Competent in using digital platforms and systems for managing customer accounts and tracking performance
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