Branch Controller - Takealot Fulfilment Solutions


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Takealot Administrative / Secretarial Jobs in Eastern Cape


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Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch Controller to join our team in Queenstown 

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

Job Purpose:

The Outbound Supervisor will be responsible for all stock movements out of the hub.

This position reports to the Hub Manager 


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Your responsibilities can include:

Operational Duties

  • Must be able and willing to work shifts.
  • Ensure that all dispatches are correctly scanned out of the hub.
  • Ensure that all dispatches are visually inspected for defects.
  • Ensure that all outbound vehicles are loaded and released timeously.
  • Ensure that dispatch documentation is checked, signed and copies distributed and filledaccordingly..
  • Ensure that all receipts are correctly scanned into the hub.
  • Ensure that all receipts are visually inspected for defects.
  • Ensure that all inbound vehicles are off-loaded and released timeously.
  • Ensure that receiving documentation is checked, signed and copies distributed and filled accordingly..
  • Ensure that all staff comply with SOP’s..
  • Address all deviations.
  • Complete and report on all KPI measures and provide reasons for deviations.
  • Ensure that all equipment under your control is used correctly and stowed away safely.
  • Capture and calculate overtime accurately and ensure submission deadlines are met without error.
  • Ensure that the attendance register/biometric data is accurate and to resolve any queries.
  • Assist staff with administrative and operational requests.
  • Manage PPE and stationary requirements effectively.
  • Ensure that all staff is using the correct PPE for the task being performed.
  • Ensure that operational areas are kept clean.
  • Ensure that products are stowed correctly, safely and neatly.
  • Ensure that all returns are processed correctly and staged for outbound.

Cost Management

  • Control of expenditure and flexing of costs in line with volume fluctuations.
  • Manage daily staff and overtime efficiently to ensure labour costs are controlled..
  • Ensure that all procurement is done in a controlled and managed way.
  • Ensure that resource productivity is measured and reported to eliminate waste.

Reporting & Admin

  • All administrative documentation is labelled and filed as per procedures.
  • All daily, weekly and monthly reports/ meeting minutes are up to date.
  • KPI reports sent out timeously on a daily basis and are posted on notice boards
  • Extract’s data and generates reports which will assist in performance tracking and decision making

People Management

  • Ensure that all staff are at work and attendance is 100%.
  • Train and supervise employees to carry out the functions under their control.
  • All overtime and acting allowance must be approved before work is done.
  • Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures.
  • Assert and drive accountability in all levels of staff.
  • Supervising resources to be effective and efficient at lowest cost and according to changing needs.

SHE, Risk, Quality & 5S Duties

  • Ensure 5S standards are maintained.
  • Conduct daily and weekly 5S audits.
  • Identify, correct deviations.
  • Ensure health and safety standards are maintained and issues reported timeously.
  • Assist in ensuring the facility complies to COVID19 protocols.
  • Align with the Quality Management System and help to continually improve processes.


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Job Requirements

Qualifications and experience:

  • Minimum of Grade 12
  • Tertiary qualification preferred

Attributes required :

  • Self-starter with high energy levels.
  • Solutions-oriented, can-do attitude; self-motivated,
  • Strong organizational & prioritization skills.
  • Attention to detail.
  • Ability to interact with internal & external stakeholders at all levels.
  • Comfortable with change and excellent team player.
  • Comfortable with learning and adapting to new systems.
  • Be able to work in a pressured environment.
  • Be able to complete tasks quickly & efficiently.
  • Be willing to go the extra mile.
  • A structured and disciplined management style
  • Ability to motivate and inspire others.
  • Computer literacy (excel, word, PowerPoint)
  • Experience in directly and indirectly managing people to deliver continuous improvement.

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