Compliance Manager - FNB South Africa

Job Description

• To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists.
• Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.
• Perform regular audits, design control systems and help to design and implement company policies.
• Control expenditure and identify process improvements to contain and reduce costs.
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
• Monitor customer feedback reports and align processes to maximise efficiencies.
• Analyse and interpret regulation and legislation and using a risk-based approach.  Identification and risk rating of applicable laws and regulations for responsible business units.
• Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions.
• Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof.
• Compiling monitoring reports on the results of monitoring.
• Incident reporting, to ensure timeous escalation of compliance risks and incidents Interpret regulation and legislation and assist business units with practical implementation thereof.
• Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance.
• Research and communicate applicable legislative developments to all stakeholders.
• Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and training initiatives.
• Provide training on regulatory requirements to channels.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.
• Develops an understanding of risks and risk management approaches.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Educates others and makes suggestions for improvements.
• Networks and participates in specialist risk forums where required.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Develop and implement an area operational plan in achievement of Business objectives.
• Responsible for implementing and enforcing the organisation's or business units' compliance programme.
• Maintains awareness of regulatory framework and specific obligations within Financial Advisory and Intermediary Services (FAIS) Act, code of conduct, and requirements.
• Consults on an on-going basis with operational managers to ensure conformance with applicable laws and regulations covering diverse fields.
• Manages, oversees and monitors Financial Advisory and Intermediary Services (FAIS) compliance to ensure that representatives comply with all financial soundness requirements, licence conditions and annual levies.
• Performs statistical sampling and monitoring.
• Maintains register of representatives and informs Registrar of any changes. May have supervisory responsibilities. May be responsible for the control of the Know Your Customer (KYC) / Anti-Money Laundering and Anti-Money Laundering Foreign Account Tax Compliance Act (FATCA) / Automatic Exchange of Information (AEOI) regulations. Analyses the received documents and interacts with the investor, client, intermediary to advise if received KYC documents are acceptable.