Sales Agent at Medihelp

Specification

• Responsible to convert lead into deals/sales.
• Provide accurate Medihelp product information to all potential clients.
• Offer solutions/give advice based on potential client’s needs.
• Ensure accurate completion of applications the first time.
• Answer inbound calls and make required outbound calls.
• Take ownership of all telephonic queries.
• Capture and maintain accurate details and statistics of all queries.
• Adhere to compliance principles.

Requirements

• FAIS compliant certificate with a minimum value of 120 credits.
• Two years’ applicable experience in a call centre or sales environment.
• Fit and proper requirements in terms of the FAIS legislation.

Knowledge of the following:

• Medical Schemes Act; FAIS legislation;
• Scheme’s Rules and benefit options; and Sales and marketing principles.

Must possess the following skills:

• Good verbal and written English communication skills as well as proficiency in understanding Afrikaans spoken and written communication ;
• Able to function well under pressure
• Able to handle conflict
• Good interpersonal relations; and Customer focus.