Road Accident Fund Administrative / Secretarial Jobs in Durban
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Full Job Description - Read Carefully
Purpose of the Job:
To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.
Note: This is a 36-month, fixed-term contract position
Key Performance Areas
Compliance administration.
- Maintain up-to-date written documentation related to the department’s business activities.
- Ensure compliance to the policies and process standards.
- Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
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Office Coordination.
- Assist in making follow-ups on outstanding matters.
- Ensure all requests are handled and responded to within set timelines.
- Assist in ensuring the availability of stationery within the department.
- Validate and verify information and documents submitted for accurate capturing and further handling.
- Ensure the systems/registers used are kept up to date.
- Check for duplicate documents, requests and queries and report on them.
- Allocate reference numbers and accurately capture related documents on different systems.
- Allocation of matters to responsible team members.
- Draft and send out letters to all stakeholders as required.
Document and Records Management.
- Administer the records management and filling processes in line with the RAF filling plan
- Ensure that the filing system is always up-to-date and functional.
- Retrieval of information at all times as requested in the office.
- Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
- Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.
Meeting Support
- Assist in making follow-ups on outstanding matters.
- Ensure all requests are handled and responded to within set timelines.
- Assist in ensuring the availability of stationery within the department.
- Validate and verify information and documents submitted for accurate capturing and further handling.
- Ensure the systems/registers used are kept up to date.
- Check for duplicate documents, requests and queries and report on them.
- Allocate reference numbers and accurately capture related documents on different systems.
- Allocation of matters to responsible team members.
- Draft and send out letters to all stakeholders as required.
- Ensure confirmation of meetings and management of team diaries.
- Schedule appointments with internal and external stakeholders as and when required.
Qualifications and Experience
- Matric or Grade 12 certificate.
- Relevant 1 year experience in the Medical Administrative field or similar environment.
- Medical Field as an added advantage
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Behavioural competencies required.
- Planning, organization and coordinating.
- Personal mastery.
- Emotional wisdom and decision making.
- Ethics and values.
- Client service orientation
Technical competencies required.
- Computer literacy in MS Word, Excel, PowerPoint.
- Excellent planning and organizational skills.
- Good administrative skills.
- Ability to access the required information.
- Writing skills.
- Basic understanding of SCM processes.
- Basic financial acumen.
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