Vox Telecom IT / Telecom Jobs in Cape Town
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Assisting the IT Manager and Head of IT’s functions by supporting and managing the CPT IT team, back office servers and services. Supporting an Azure/Office 365 cloud environment and Identities eg: Entra ID, Intune, Compliance and Security as wells as Supporting all back office related products eg: Active Directory, SQL, ServiceDesk ticketing system, Anti-Virus, SCCM, VM Ware, Citrix
What You'll Be Doing:
- Installing, configuring, updating, and maintaining server software/hardware
- Managing and maintaining company’s backup systems. (Veeam, Azure Backup)
- Managing technical services of Windows network infrastructure, including Active Directory, DNS, DHCP, LDAP, Group Policy and Microsoft Intune
- Maintaining security within the network (SentinelOne, Tenable, FortiClient, Mimecast, ISO27001 standards)
- Maintaining and assisting with the IT infrastructure (LAN cabling, Server Room related)
- Monitoring & ensuring uptime of the IT infrastructure
- 3rd level support or escalation of IT Helpdesk calls
- Ensure that the companies IT standards & policies are adhered to
- Ensuring security of the systems, apps and environment.
- Managing the Vox internal IT suite of applications and services.
- Assist with all IT projects including Upgrades (Server OS, Applications, etc) & Rollouts/Migrations.
- Assist with Risk /Governance related tasks and projects
- Keep up to date documentation of system processes and new implementations etc.
- Ensure daily, weekly and monthly checks are done with relevant reporting completed
- Ensure the documentation of Processes and Projects are completed
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Who You Are:
- Must be able to lead and work in a team environment.
- Ability to multitask.
- Excellent organisational and interpersonal skills
- Attention to detail, Accurate and analytical
- Must be able to prioritize effectively
- Deadline orientated
- Flexible with working hours. Availability to work afterhours – Overtime will be required
- Standby may be required
- Be prepared to sacrifice personal time to get the outstanding issue resolved or call done.
- Knowledge of scripting and data extraction from Office 365, Active Directory and Windows
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