MTN IT / Telecom Jobs in South Africa
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The Specialist – Data Analyst is responsible for the delivery of highly relevant BI reports/dashboards. Coaching colleagues for self-service BI capabilities. Extract key insights from data analytics in order to grow and secure business and operations.
Key Performance Areas:
Core, essential responsibilities/outputs of the position (KPA's)
Operational Delivery
- As a very active member of the Strategy & BD Team, he/she will rapidly become the data expert of the company to detect threats & opportunities. He/she will take care of the ongoing improvements of the Bayobab Business Intelligence capabilities with close interactions with business lines.
- He/she will make sure the company is moving towards a data driven decision-making process.
Business Intelligence
- Responsible for data analytics: descriptive, diagnostic, predictive & prescriptive analytics
- Responsible for developing and overseeing the company's Business Intelligence (BI) capabilities & architecture (in collaboration with the relevant BU’s) Ensure quality of a self-service and ongoing improvements of the BI tool taking feedback of users into account
- Responsible for BI reporting with respect of deadlines, quality of the reports
- Manage data sources -availability, quality and enrichment
- Responsible for Data Visualisation to create intuitive dashboards and reports for easy interpretation and decision-making.
- Responsible for data governance (internal & external) with strong attention to compliance, with the support of legal & external advisers – Tracking new regulations & best practices
- Integrate BI capabilities in the company’s digital landscape
- Drive KPI definition & metric building to ensure single definition and source of truth across the organization
- Data/KPI change management and training
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Data-driven organisation
- Make sure there is adequate use of data at Bayobab Group & Infraco/Fibreco levels
- Permanently looking for solutions to improve/innovate (BICC & external insights)
Role Deliverables (high quality & accuracy, condensed & visuals)
- Design reports/dashboards/analysis in a way to ease understanding
- Guarantee accuracy of reports/dashboards/analysis (with stakeholders) as these are basis for the decision-making process
- Automate as much as possible
- Ensure a good structure of reports/dashboards & analysis library
- Close collaboration with business on IT data and reporting needs
Job Requirements
(Education, Experience & Competencies)
Education:
- Minimum undergraduate bachelor’s degree (Business orientation)
Experience:
- At least 3-5 years working in Business Intelligence field
- Worked across diverse culture and geographies
Competencies:
- Very strong data analytical skills, ability to extract valuable insights from a large set of various data
- Solid knowledge & experience of Power BI
- Good understanding of the telecom/IT sector (wholesale infrastructure & service is a plus)
- Very curious
- Eager to learn
- Problem solver
- Team player with the ability to create value as individual as well as Team Member
- Walk-the-talks
- Stress resilient
- Business acumen
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Other:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
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