Bidvest International Logistics Supply Chain / Logistics / Warehousing Jobs in Durban
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Job Purpose
Controls procedures to process the flow of cargo from the time that the order is placed on an overseas supplier until the goods are delivered to the Importer. Includes all operational functions, including the framing of entries on CargoWise.
Key Responsibilities
- Clearing of Import cargo in accordance with client requirements
- Track documentation flow from time of shipment to time of receipt in BIL and EMO Offices
- Receive instructions and documents
- Check for completeness and accuracy, if necessary, obtain further details/instructions
- Create shipping files (paper and paperless) and register on CW / Frame the Bill of Entry on CargoWise
- Obtain master /house transport document information from carriers /consolidators
- Distribute work to other departments
- Track cargo for which he/she is responsible
- Expedite cargo with carriers, terminals, depots and other transport operators
- Keep clients informed and handle queries from clients and other stakeholder,s and departments
- Keep the system updated with all communication and documentation received and affected
- Ensure that all disbursements are recorded and recovered
- Initiate claims in respect of lost, damaged or discrepant cargo
- Record POD's
- Assist the business with possible new or existing business leads For Business Growth
- Carry out acquittal procedures
- All incidents to be logged timely on the SmartSure system
- Ability to handle forwarding clients with complex requirements
- Log all claims timely on the Claim App
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Qualifications:
- Matric
- Tertiary education would be an advantage
- Any shipping accredited unit standard is advantageous
Experience:
- 35 years of experience in a similar position
- Framing of various entries
- Tariff Classification
Skills:
- Essential CargoWise Operator Knowledge
- Well-developed negotiation and presentation skills are essential
- Well-developed computer literacy skills (MS Office)
- Well-developed interpersonal skills coupled with expert written and verbal communication
- Sound Planning and organisational skills
- High level coupled with a high tolerance for stress
- Systematic, logic and analytical approach
- Problem Solving and finding Solutions to develop customer service
Knowledge:
- Supply Chain knowledge will advantegeous
- Strong proven working knowledge of International Forwarding
- Working knowledge of Airfreight/Imports processes
- Must be numerate
- Sound working knowledge of incoterms and good geographic knowledge
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