South African National Roads Agency Administrative / Secretarial Jobs in Gauteng
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KEY RESPONSIBILITIES:
Reception:
- Greet and welcome visitors, determine nature of business, and direct them appropriately to correct venue, other SANRAL offices or the CoC that would be able to assist the visitors in terms of his/her request.
- Conform & inform SANRAL personnel of visitor arrival
- Liaise with security by following procedures, ensuring completion of visitors’ logbook, and issuing visitor badges
- Identify and report suspicious behaviour and or packages
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Ensure Reception and guest-receiving areas are presentable, neat and in good order.
- Ensure professionalism in frontline is always maintained.
- Assist all incoming guests or staff with general queries.
- Receive mail and parcels and keep register.
- Manage catering hostess with preparation and serving beverages to visitors as and when required.
- Escort guests to boardrooms for their appointed meetings.
Switchboard Management
- Professionally answer all incoming calls and respond to queries.
- Determining purpose of callers, respond accurately to queries or forwarding calls to appropriate personnel or offices of SANRAL.
- Manage and update the telephone list for SANRAL COC.
- Ensure the voicemail is attended to (if required)
- Take and distribute messages where necessary – both written and e-mailed message format.
- Maintain a full electronic and paper diary of all boardroom bookings.
- Assist with the booking of Board rooms for internal and external meetings.
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General administrative support
- Maintain proper records of incoming/outgoing mail and goods.
- Provide general administrative support when required.
- Receive courier and sign acknowledgment on receipt.
- Confirm and verify that the correct couriered documents are received.
- Assist with travel arrangements for unallocated staff at COC.
- Responsible for stock-taking and issuing of stationery.
- Minute-taking and arranging of COC staff meetings as required.
- Provide registry services as and when required.
MINIMUM REQUIREMENTS:
- National Senior Certificate (Grade 12). A post-matric qualification will be an added advantage.
- At least three years’ reception and switchboard experience.
- Must be computer literate and proficient in using the Microsoft Office package.
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