Specialist Server Administrator at SITA

To maintain the core server infrastructure, rectify faults affecting server availability, install servers, resolve operational incidents and provide

support and associated services in the client’s enterprise or LAN environment to ensure good service delivery.

Key Responsibility Areas

• Plan, design and build Directory integrated systems 
• Investigate/confirm/refer/log a call to upgrade the server; 
• Rectify the faults affecting the availability of the server; 
• Installation of servers; 
• Implement procedures and standards for Directory Integrated Systems, Servers and related services and monitor adherence thereof;
• Resolution and handling of operational Incidents as per SLA incident handling timeframes; and
• Monitoring of Server and Services Toolsets & Dashboards.

Qualifications and Experience

Minimum Qualifications:

3 year National Diploma / Degree in in Computer Science, /or IT related NQF level 6.

Experience:

3-5 years practical experience in the provision and support of Directory services & core server infrastructure and associated services.

Added Advantage:

Novell, Linux, Exchange 2019, Microsoft 2019, SCCM and SCOM, Apple Mac, F5 and Rapid 7

Technical Competencies Description

Knowledge of:

System performance; Server Performance Management; knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge ofWindows Servers, Server Operations, Server applications, etc.;knowledge of both physical and virtualized servers, especially Vmware; Understanding of the government regulations. Understanding of: Hardwareand software support for client system/solutions; Server & Storage related technologies & related management toolsets and solutions;; ICTOperational Trends; Network Operating Systems; Project Management; Active Directory/Virtualisation; Quality assurance standards; DNS, E-Mail,software deployment, Patch management,; VPN technologies and concepts; Disaster Recovery; Virtualisation technologies and concepts;Computer and network security principles; Operating System Stack builds (OS Imaging); Service Level Management.

Skills:

Proficiency in maintenance of Core Server infrastructure and Services (Patch management, Antivirus, DNS, DHCP, Agents etc); Microsoft administration and related services; Virtualised server designs and support; Server monitoring; Server operating system rebuilds and restore; and Domain controllers rebuild and restore. Communication skills; Self-management skills and intellectual skills.

Other Special Requirements

The incumbent will be required to undertake travelling to SITA offices country-wide, client sites and supplier’s offices.