South African National Parks Administrative / Secretarial Jobs in Eastern Cape
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A fixed term vacancy currently exists for one (1) Receptionist at Addo Elephant National Park. The successful candidate will need to stay outside the park and will be responsible for their own transport to and from work.
Responsibilities
- To receive and direct telephone calls where specified and to relay telephone messages
- Effectively communicating with guests and providing them with information about facilities and activities at Addo Elephant National Park.
- To welcome visitors in a friendly manner and process the computerised guest reservation through the check in and check out process.
- To raise any extra charges and to ensure outstanding monies are collected and processed according to company policy.
- To assist guests with amendments to reservations and special requests and closing work shifts on SANParks reservation system.
- To coordinate guests’ requests and complaints and handle efficiently.
- To perform general administration relevant to the Reception and Entrance Gate.
- Conduct ad-hoc administration duties as and when requested by the Duty Manager.
- Conducting Gate Official / Gate Administrator duties from time to time as and when needed.
- To adhere to company dress code and protocol.
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Requirements
- Grade 12 (Std 10)
- National Diploma/ N Diploma in Office Management and Technology/ Office.
- Administration/ Secretarial Studies/Tourism/Hotel Management/Hospitality.
- 1- 2 years’ work experience in administrative work or office assistant.
- 1 – 2 years’ experience as a receptionist/switchboard operator in a tourism or hospitality environment would be desirable.
- Good telephone, people, and administration skills as well as sound interpersonal skills.
- Computer literacy with a working knowledge of MS Word and MS Excel.
- Room seeker knowledge will be an added advantage.
- Previous front office experience.
- Proficiency in English.
Location: Addo Elephant National Park
Please Note
The remuneration package includes a basic salary, based on the salary scale of a position with a Paterson B5 job grade and allowances and benefits as specified in the HR Tariff Document and Conditions of Services of SANParks.
SANParks is an equal opportunity employer. SANParks reserves the right not to make an appointment. South African citizens will receive priority unless otherwise specified.
APPOINTMENT WILL BE IN ACCORDANCE WITH EE PLAN TARGETS
Salary: R 178 507.06 – R 231 410.75
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