SERR Synergy Administrative / Secretarial Jobs in Cape Town
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The ideal candidate will demonstrate a willingness to learn and grow with our company, possess strong teamwork and communication skills, and excel in a deadline-driven environment.
Daily duties will include but not be limited to the following:
- General office and administration duties, such as filing, emailing, scanning and telephone enquiries.
- Accurately capture and manage confidential data, files, and reports in a compliance-driven environment.
- Submit new client files, ensuring all documents meet internal standards.
- Track daily departmental sales turnover and monitor new deals to support reporting.
- Maintain and update sales commission spreadsheets; calculate and verify payments for advisors and telemarketers.
- Identify and address workflow inefficiencies to boost productivity.
- Compile sales reports with basic data analysis.
- Coordinate sales meetings, take minutes, and support events and incentives.
- Handle professional communication via calls, emails, and correspondence.
- Organise and maintain marketing and client filing systems (in-house system).
- Manage petty cash, daily expenses, and office supply inventory.
- Assist with recruitment: shortlist CVs, schedule interviews, and coordinate onboarding with HR, Payroll, and IT.
- Manage employee leave records and coordinate with Payroll.
- General stakeholder support (internal and external).
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Minimum requirements:
- Matric (Grade 12)
- An administrative qualification or certificate will be advantageous
- Minimum of 2 years’ experience in an administrative environment
- Must be fluent in both Afrikaans and English (verbal and written) due to the nature of our business and client base
- Please note: Interviews will be conducted primarily in Afrikaans
- Must be available to start immediately
- Strong verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Data management and accurate record keeping
- High attention to detail
- Proactive with a strong sense of initiative
- Reliable and dependable
- Fully computer-literate, with proficiency in the Microsoft Office suite (Word, Excel, Outlook, etc.)
- Excellent administrative and organisational skills
- Own reliable transport will be an advantage
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