Intercare Group South Africa Project Management Jobs in South Africa
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Job Description
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
With the focus on all aspects of quality, staff and patient experience, we need strategic business partners to enhance market leadership and brand awareness by taking ownership of patient satisfaction, operational accountability and financial performance.
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Critical Outputs
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Build and manage relationships between the Health Professionals and the Company.
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Ensure the implementation of processes is conducive to customer satisfaction.
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Identify improvement areas and implement initiatives to ensure continued levels of customer service.
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Ensure sound operational practices aligned with the operating model of the Organisation.
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Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
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Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
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Facilitate the implementation of revised operational processes by applying sound change management principles.
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Initiate and drive practice-specific best operating practices in line with policies and procedures.
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Ensure that resources are available and operational to provide a productive work environment.
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Ensure all monthly and annual deadlines are adhered to.
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Proactive communication regarding changes and initiatives to key stakeholders.
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Ensure adherence to ethical and clinical standards to achieve legislative compliance.
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Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
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Ensure legislative requirements are met for registration purposes to all required bodies.
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Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
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Implement a local business strategy aligned to the national operational strategy of the company.
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Continuous monitoring and analysis of operational costs and turnover.
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Provide timely feedback regarding budgetary deviances.
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Participate in business planning and budgeting processes through the identification of trends and areas of improvement.
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Proof of management of operational costs in line with the budget.
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Manpower Planning ensures adequate and effective staffing levels.
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Development of team members to ensure business efficiency in conjunction with performance management.
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Support and facilitate Human Capital initiatives and processes, including Employee Relations.
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Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.
REQUIREMENTS
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Minimum requirement: Matric Certificate.
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A bachelor's degree or similar qualification will be an advantage.
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Healthcare industry experience would be an advantage.
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Basic understanding of labour legislation, financial and change management principles.
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Computer proficiency (MS Office 365).
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A minimum of 3 years of experience in a management role.
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A driver's License and own transport.
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Business-focused and vision-oriented.
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Emotional Intelligence, including a high level of empathy.
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Inspirational leadership influence and competence.
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Planning, organising and controlling skills.
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Assertiveness and diplomacy.
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Integrity.
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