CLS Human Capital Specialists Engineering Jobs in South Africa
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Job Purpose:
To lead and support clients through their digital transformation journey by analysing, mapping, and improving their business processes, while collaborating with internal teams to design and implement scalable, tech-enabled solutions.
KEY PERFORMANCE AREAS:
Client Process Mapping & Analysis
- Engage directly with clients to understand their business models
- Document current processes and identify inefficiencies
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- Develop comprehensive process maps using appropriate tools
- Facilitate workshops and interviews to gather process insights
Solution Design & Innovation
- Collaborate with internal product and development teams
- Translate process insights into digital or AI-driven solutions
- Contribute to the design of low-code workflows
- Support implementation and user training
Client Relationship Management
- Collaborate with internal product and development teams
- Translate process insights into digital or AI-driven solutions
- Contribute to the design of low-code workflows
- Support implementation and user training
Client Relationship Management
- Maintain strategic partnerships with assigned clients
- Act as a trusted advisor in their transformation journey
- Monitor solution performance and identify ongoing needs
- Provide regular progress feedback and recommendations
- Support account growth through value delivery
Continuous Learning & Contribution to Innovation
- Stay current with emerging tech and automation trends
- Participate in internal knowledge sharing
- Contribute to the development of scalable solution templates
- Share feedback to improve internal tools and processes
- Assist in refining delivery methodologies
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Internal Collaboration & Reporting
- Ensure accurate documentation of all client engagements
- Report on progress, risks, and outcomes to leadership
- Support sales or pre-sales conversations as needed
- Collaborate cross-functionally across teams
- Contribute to the overall growth of the Innovation division
REQUIREMENTS
Minimum education (essential):
- Relevant degree in Industrial, Mechanical, Civil, or Chemical Engineering (Strong Technicon qualifications will also be considered)
Minimum applicable experience (years):
- 3+ years’ experience in a process engineering, business analysis, or similar role
Required nature of experience:
- Business process mapping and analysis
- Client-facing stakeholder engagement
- Exposure to digital operations or automation tools
- Collaboration with the product or development team
Skills and Knowledge (essential):
- High emotional intelligence and excellent communication skills
- Problem-solving and a solution-focused mindset
- Understanding of or interest in low-code platforms and AI tools
- Strategic thinking and the ability to build client trust
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Other:
- Proficient in English (Afrikaans advantageous)
- Own transport and a valid driver’s licence
Remuneration Offered
Market related
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