Control Room Operator at Fidelity Services Group

Fidelity Services Group seeks to employ Control Room Operator

Key Performance Areas: (Not totally inclusive)

• Informing duty managers of incidents as and when required
• Able to record all incidents in a Occurrence Book (OB) as well as in a Electronic OB
• Receiving complaints and informing management accordingly
• Able to exercise and maintain discipline
• Able to follow instructions accurately
• Monitor the CCTV at all times

Minimum Requirements:

• Grade 12
• Grade A PSIRA registered and accredited, with traceable references
• A minimum of two years’ experience in the security industry Control room
• Fluent in English
• Must be able to work independently and under pressure
• Must be reliable and trustworthy
• Must be able to work shifts and extended hours if necessary
• Strong organizational skills, as well as good interpersonal communication and liaison skills are essential
• Well groomed appearance
• Of sober habits
• Computer Literacy in MS Office

Core Competencies:

• Good communication skills
• Good writing skills
• Good telecommunication skills