South African Reserve Bank Administrative / Secretarial Jobs in Pretoria
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Brief description
The main purpose of this position is to provide personal administrative support and assistance to the divisional heads and managers of the Financial Surveillance Department of the South African Reserve Bank (SARB).
Detailed description
The successful candidate will, among other duties, be responsible for the following key performance areas:
- Proactively manage and maintain the divisional heads and managers’ diaries.
- Where applicable, receive, screen and respond to incoming telephone calls using own initiatives, and deal with queries and/or route calls to appropriate people and formal channels.
- Assist with all logistical arrangements for appointments, meetings and travel requirements in liaison with relevant personnel.
- Coordinate with external parties attending in-person meetings with the divisional heads, managers or team members.
- Maintain positive internal and external relationships on behalf of the divisional heads and managers by engaging with members and stakeholders at all levels of seniority.
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- Ensure incoming and outgoing correspondence is registered and filed in accordance with the SARB’s file plan and internal policies.
- Create and maintain a contact database for the divisional heads’ offices.
- Prepare and edit correspondence, communications, presentations, action plans and other documents, and conduct basic research and analysis where necessary for this purpose.
- Take, prepare and distribute accurate minutes for management meetings, divisional meetings and other committees and projects.
- Collate and coordinate project-based and other information on behalf of the divisional heads and managers.
- Review operating practices in own area and implement improvements where necessary.
- Perform day-to-day duties in an ethical manner that involves maintaining absolute confidentiality in all matters related to the divisional heads’ offices.
- Execute any other tasks as instructed by the divisional heads and managers, as and when required.
Qualifications
To be considered for this position, candidates must be in possession of:
- a Grade 12 certificate and a Secretarial Diploma or equivalent qualification; and
- a minimum of two to five years’ experience in corporate personal assistance or a similar role.
Additional requirements include:
- knowledge of and skills in:
- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- computer literacy;
- clerical and administration;
- effective verbal and written communication skills;
- proficiency in Microsoft Office;
- attention to detail;
- ability to work under pressure;
- adaptability;
- planning and organising capabilities;
- problem-solving and prioritisation abilities;
- building and managing relationships; and
- a drive for results.
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