Mr Price Group IT / Telecom Jobs in Durban
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Our POS Engineer will assist in researching and designing Point of Sale and other in-store associate and Customer-facing technologies. Ensure successful testing and rollout of technologies. Provide post-project issue resolution and support and input into the product documentation and support requirements for Omni Channel solutions.
Responsibilities
- In-store product research, design and deployment: Assist in design and setup of solutions in development as required by internal and external solution providers. Assists with the installation of in- development solutions, escalates to and resolves issues where required with internal teams and external suppliers.
- Product Technical Documentation: Creates & distributes accurate technical documentation for Omni Channel solutions to stakeholders.
- POC / POV Trial Site Support: Facilitates and performs installation of POS (Proof of Concept) POV (Proof Of Value) solutions, work with developers and system providers to ensure POC /POV can be implemented efficiently to enable the measurement and feedback required.
- Post Project Escalation Support: Provides advanced technical support and guidance to stakeholders on solutions in use, facilitates efficient developer engagement to resolve complex/unknown solution issues arising from production
- "Product Functionality: Provides input into product functionality based on feedback obtained through stakeholder engagement and experience of IT solution requirements in the Omni Channel environment
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Qualifications
- 3-year IT Diploma/ Degree or CompTIA Certification
- Diplomas: Minimum 5 years of IT Experience.
- SQL Server, Database querying, Web Services, Office 365, Delphi Installation and fault finding, Point of Sale hardware PC and Peripherals. Point of Sale software and Integrations.
- Strong Point of Sale knowledge. Knowledge of Work Domain, preferably IT solutions in an Omni Channel & In-store environment
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