Junior IT Support Technician - Karcher South Africa

Are you passionate about IT and eager to kickstart your career in a dynamic and supportive environment? We are looking for a highly motivated and tech-savvy Junior IT Support Technician to join our growing team!

Responsibilities

• Provide exceptional technical support: Assist our team with daily IT needs, including troubleshooting computer issues, resolving network connectivity problems, and providing software support.
• Maintain IT infrastructure: Help monitor and maintain our IT infrastructure, including servers, PCs, network devices, and backups.
• Support Microsoft and Google Environments: Gain experience working with both Microsoft and Google Workspace environments, providing assistance to users on both platforms.
• Learn and grow: Expand your knowledge of IT security, firewalls, and network management while working alongside experienced professionals.
• Document and train: Contribute to maintaining up-to-date procedure documents and training materials.
• Collaborate effectively: Work closely with our team to ensure optimal uptime of our IT infrastructure and provide timely resolutions to support calls.

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Requirements

• Education: A degree or 3-year diploma in Information Technology, A+ and Network+ Certifications are a plus
• Experience: Ideally 2 to 3 years work experience within an IT Technician role
• Technical Skills: Familiarity with Microsoft software, Google Workspace, and basic networking concepts.
• Problem-Solving Ability: Strong analytical and problem-solving skills to diagnose and resolve technical issues.
• Valid Driver’s License: Required for on-site repairs and support

Benefits

• Competitive base salary 
• Medical aid and Pension 
• Company Cellphone & Laptop
• A supportive and collaborative work environment where your ideas are valued.
• Fantastic company culture where you will feel right at home