Talent Acquisition Coordinator - South African Revenue Service

eg. Accountant or Accounting or Kempinski



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South African Revenue Service Human Resource Management Jobs in Pretoria


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The Talent Acquisition Coordinator is goal-oriented and has a deep knowledge of customer service best practices with a solid understanding of the recruiting cycle and will provide support in the attraction and selection process of talent across SARS Business Clusters. This will include a variety of roles in different Business Units at varying levels, as well as supporting Recruitment initiatives. The ideal candidate will have a track record in delivering results and dealing with high-volume roles within multiple geographies.

Job Purpose

Coordinate and manage end-to-end talent acquisition events- (Pre, during, and post) and related activities to ensure execution of recruitment and selection delivery.


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Job Outputs:

Process

  • Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, interviews, putting together the integrated weighted outcome, onboarding and issuing employment contracts etc. when required.
  • Placement of Job Adverts through internal and external channels.
  • Support the team in providing the best candidate experience to successful and non-successful applicants.
  • Provide direct sourcing and talent pooling support for the Recruiters; specifically sourcing diverse talent on various social media platform and managing active candidate pools for both permanent and temporary job opportunities.
  • Maintain documentation as it relates to recruiting and on-boarding candidates.
  • Frequently report on Recruitment and selection progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
  • Assist with the facilitation and roll out of Recruitment related projects and interventions and day to day Recruitment and Selection operations.
  • Assist Recruiters with research related to new recruiting tactics, systems, benchmarking, etc.
  • Manage the candidate referral process and the loading into Success Factors.
  • Compile weekly and monthly reports for management or team as per set Recruitment reporting guidelines.
  • Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
  • Effectively plan and schedule own Recruitment activities to continuously improve quality and service delivery in area of specialisation.
  • Daily system and Shared Folder updates to support the hiring and on-going maintenance of associate records.
  • Respond to associate inquires and requests relating to all recruitment functions.
  • Schedule meetings, interviews, Recruitment events etc and maintain the team’s agenda.
  • Perform orientations, on boarding and update records with new hires, when needed.
  • Produce and submit reports on general Recruitment activities and follow up on HC trends / anomalies, and flag these in the monthly Recruitment reports.
  • Track compliance / adherence to Recruitment and Selection Policies and Procedures and escalate issues of non-compliance.
  • Administer pre-employment screening fingerprints.
  • Participate in shortlisting and interviews with the guidance of Recruitment Partner and HR Business when needed.
  • Communication of transactional outputs and queries in area of work according to policies and quality requirements.
  • Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
  • Contribute to the successful implementation of change initiatives by providing support in area of work.
  • Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
  • Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
  • Report on transactional and process activities within set guidelines to provide timely information for decision making.
  • Ensure all Recruitment documentation is saved on the shared folder and Success Factors.
  • Maintain and conduct weekly internal audit and report on the findings.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Compile weekly and monthly reports for management as per Talent Acquisition reporting guidelines.
  • Builds and maintain networks and relationships with business partners to secure necessary resources to achieve objectives.
  • Prepare records of recruitment and selection project activities and ensure the timely processing and delivery of required documentation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
  • Scheduling and management of recruitment and selection activities and candidate management SAP Success Factors.
  • Quality assures documents or work content to ensure accuracy, correct calculation, validity and completeness of data and information and minimise mistakes.

Governance

  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
  • Build and maintain relationships with clients and internal and external stakeholders that promote cross functional process delivery solutions.


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Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years' end to end Talent Acquisition experience in a corporate or recruitment agency environment, of which 1-2 years ideally at knowledge worker level.

OR

Senior Certificate (NQF 4) AND 6 years end to end Talent Acquisition experience in a corporate or recruitment agency environment, of which 1-2 years ideally at knowledge worker level.

Behavioural Competencies

  • Attention to Detail
  • Building Sustainability
  • Fairness and Transparency
  • Accountability
  • Conceptual Ability
  • Honesty and Integrity 
  • Trust
  • Respect
  • Analytical Thinking
  • Organisational awareness
  • Commitment to continuous learning

Technical competencies

  • Talent Acquisition Functional Policies and Procedures.
  • Talent Acquisition Coordination support
  • Data collection and analysis
  • Business knowledge
  • Events, Meeting or Task Coordination.
  • Efficiency improvement
  • Project management
  • Quality orientation
  • Reporting
  • Service Delivery
  • Advanced MS Office Skills.

Compliance Competency

  • GOC Confidential





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DISCLAIMER

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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