Cashier: Canal Walk - Toys R Us

Toys R Us and Babies R Us are well-established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, Botswana and Zambia, as well as an ALL NEW AWWWESOME online store.

The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complimented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?

Then we are looking for a Cashier and we would like you to join our team!!

Job purpose:

To operate cash registers, accurately process acceptable methods of payment and resolves customer queries.

Key Performance Areas

• Providing AWESOME customer service to give customers a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first

• Adhere to all basic customer service standards to ensure that customers receive prompt and efficient service
• Selling goods and most importantly add on sales and services at POS
• Prepare for the start of day and accept all transactions according to the standard operating procedures of the company
• Operate Cash registers and receive payments for goods purchased by customers
• Examining returned goods and reporting back to Managers for appropriate actions
• Ensure that all POS in accordance with standard operating procedures on the sales floor
• Preparation, implementation and maintenance of all advertised sales promotions at POS
• Ensuring that goods are correctly priced and displayed at POS
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Entry Requirements

1. Matric Certificate
2. 6 (six) months retail experience
3. Must have own or reliable transport to be able to work shifts
   
   

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Cooperating fully in the introduction of any new technology and new methods.

Key Skills needed:

• Fantastic customer service skills
• Sales driven
• Numeracy
• Time Management
• Appropriate Computer skills