Administrative Assistant - PSG Konsult Limited

Job description:

• The Administrative Assistant is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship.
• The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures.
• The role needs excellent client relationship management and office administrative skills.

Responsibilities:

• Interact, manage and provide effective client service
• Implement new business
• Prepare client files
• Process client queries and instructions
• Administer all products
• Research product information
• Maintain the CRM system
• Handling personal and commercial Short-term insurance administration
• Claims handling
• Amendments to contracts and renewals
• I-Comply

 Skill sets required:

• Matric Certificate
• RE 5 (Advantageous)
• 2 - 3 years administrative experience within the short-term insurance industry
• Computer literate (MS Outlook, Excel, and Word)
• Good verbal and written communication skills
• Good administration, organisation, and planning skills
• Able to handle admin pressure