Receptionist: South Coast - Curro Holdings

eg. Accountant or Accounting or Kempinski



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Join Curro's support staff and be a hero to our learners and teachers. We're seeking experienced non-teaching professionals to fill vital roles. If you're ready to contribute to a world-class education, apply today!

What are we looking for?

We are looking for someone with the following experience, qualifications and /or skillsets:

Duties will include

  • Manning the switchboard - Answer, screen, and forward incoming calls, as well as provide basic information when required.
  • Handling parent, learner and employee relations via telephone, email, as well as in person
  • Management of the reception area
  • Dealing with new enrolment enquiries and confidential documents.
  • Managing Learner Records.
  • Performing general administrative duties and taking Minutes at meetings as and when required.
  • Administering First Aid to learners.
  • Typing of administrative and academic material.
  • Offering support to the Marketing Department, capturing details on the lead sheet for marketing stats
  • Various other ad-hoc duties as determined by the position.


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Competencies required

  • Customer Service Skills - Excellent interpersonal-, communication- and reception skills
  • Strong organisational skills.
  • Attention to detail – must be able to work accurately under pressure.
  • Discretion and confidentiality when handling sensitive learner information.
  • Enthusiastic, energetic, creative and able to use initiative.
  • Be able to work in a team and independently.
  • Strong skills in using Microsoft Office (Word, Excel, Outlook, Teams) and various other platforms.

Qualifications

  • Minimum requirement is Matric
  • Certificate or diploma in Office Administration or a related field is advantageous.
  • Computer literacy (MS Office) is essential.
  • Highly proficient with general office IT systems.

Experience

  • Must have a minimum of 5 years’ experience in a similar, busy environment.
  • Excellent verbal, written and English communication skills.
  • Knowledge of SASAMS an advantage.
  • Experience with CRM systems or office management software is a plus.


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