BET Software IT / Telecom Jobs in KwaZulu-Natal
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What You’ll Do:
Project Documentation:
- Ensure that all communication to the stakeholders of the project is prioritised and added to the project tracking system.
- Scheduling regular meetings and recording decisions (eg. assigned tasks and next steps).
- Ensure the creation and updating of business and/or product workflows and stored to the organisations knowledge base system.
- Ensure all project planning deliverables, e.g. product roadmaps, project requests, RAID logs are updated timeously to represent the most current project information.
- Schedule the change/release ongoing for a project or operational change.
Project Communication:
- Develop and maintain good relationships with clients, stakeholders, and suppliers.
- Communicate with the support, infrastructure and development teams on project requirements when necessary.
- Deliver appropriate and consistent levels of communication throughout the project life cycle.
- Develop and maintain a good understanding of BET stakeholder landscape, interactions and linkages across the organisation and its potential future movement.
- Act as the point of contact for all participants in specific projects and coordination with other teams and functional partners, and actively escalate when needed.
- Keep your finger on the “pulse” of projects and provide stakeholders with enhanced communication during periods of stress.
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Project Reporting:
- Maintain all project correspondence including project reports.
- Report on project success criteria results and metrics.
- Report on suggestions to improve efficiencies where applicable.
- Create dynamic reports and use the scheduler wherever automation is possible.
- Status, changes in direction, and relevant metrics are communicated to avoid misalignment and roadblocks.
Project Administration:
- Assist the Project Management Team in managing project deliverables in line with the project plan.
- Ensure all project tasks are loaded onto the project tracking system.
- Record, manage and escalate any project issues, risks and changes identified.
- Monitor project progress through continual updates via written and verbal communication.
- Ensure that the team is self-organised and that changes are made quickly, in accordance to approved company best practices.
- The process of how information is exchanged is streamlined, managed and effective.
- Regular follow-ups, as and when required, to keep abreast of project progress and the documentation/stakeholders requiring updates.
You Bring:
- Completed or studying towards a relevant Degree or Diploma.
- Minimum of 2 years experience in Project Administration, in the Software development or ICT Industry.
- Solid understanding of MS Office (Word, Excel).
- Experience with Project Tooling (Jira, MS Projects, etc).
- Experience with knowledge base systems (Confluence, Zendesk, etc).
- Strong written and verbal communication skills.
- Effective time management requirement.
- Certification in Scrum/Agile or CAPM (advantageous).
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